Privacy Policy

MY Services, LLC. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and how we use it. By using this site, you agree to the practices described below.

Information We Collect

When you submit a quote or contact form, we collect the information you provide, such as:

• Your name
• Phone number
• Email address
• Details about the service or project you're requesting
• How you heard about us

We may also collect limited, non-identifying technical data (such as browser type and pages visited) through standard web analytics to help us improve the site.

How We Use Your Information

• To respond to your inquiry and schedule a free estimate
• To provide and improve our services
• To communicate with you about your project

We do not sell, rent, or trade your personal information to third parties.

How We Share Information

We may share information only with trusted service providers that help us operate this website and our business (for example, our form-handling and hosting providers), and only to the extent necessary to provide those services. We may also disclose information if required by law.

Data Retention

We keep the information you submit only as long as needed to respond to your request and maintain our business records.

Your Choices

You may request that we update or delete the personal information you've provided by contacting us at (330) 590-3591.

SMS Messaging Data

MY Services, LLC. is committed to protecting the privacy of your personal information, including data collected as part of our SMS messaging program. When you opt in to our SMS program, we collect:

• Your name and mobile phone number
• Records of messages sent and received
• Your opt-in and opt-out status and timestamps

Your mobile number and opt-in data are used solely to send you the transactional SMS messages described in our Terms of Use. We do not use your mobile information for any marketing or promotional purpose.

Mobile Information We Do Not Share

No mobile information, including your phone number and SMS opt-in consent, will be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes at any time.

Information may be shared only with subcontractors or service providers acting on our behalf in direct support of our operations (for example, our SMS delivery platform), solely for the purpose of delivering messages to you. These parties are contractually prohibited from using your data for any other purpose. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Data Retention and Your Rights

We retain your mobile number and consent records for as long as you remain a customer or as required by applicable law. You may request access to, correction of, or deletion of your personal data by calling (330) 590-3591 or emailing mason@myservicesllc.com.

Contact Us

If you have questions about this Privacy Policy, please call MY Services, LLC. at (330) 590-3591. We serve Medina, Wayne, Summit, and Stark Counties in Ohio.